Repeat customers, well I should say no longer repeat customers. Our first experience was great- staff was super accommodating: however, second experience- dealing with the owner (or so she claimed- WOULDN'T EVEN PROVIDE HER NAME- service was horrendous. Her credit machine (iPad) wasn't working correctly, which I explained to her happened to us last time... she didn't want to hear it. She essentially accused me of having insufficient funds in my account (IN PUBLIC, might I add). After dealing with her atrocious behavior, the police ultimately had to be called. The kicker here is, not only did the police reprimand her poor customer service, the officer had to kindly inform the "owner" that her name would be released to me by law. OH, and the kicker is, she ended up CHARGING MY CARD 3 SEPARATE TIMES- resulting in just shy of $1000 worth of charges. WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED!
Sweet boat rates and a great environment to match. Definitely a place I'd recommend to anyone making the trip to Ocean City who is in search of a boat.
Had a great time last year. And will be going again this year.
Great Experience.. boat could be upgraded tho there's no outlet for your cel the boat sounded like it was Struggling engine must have needed some work other than that it will be what u make it
Me and my family had a great experience with these guys! Great staff, couldn't ask for better service.
Pirates Cove Marina is a US Point Of Interest based in Ocean City, New Jersey. Pirates Cove Marina is located at 308 Bay Ave, Ocean City, NJ 08226, USA.
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