This place is far from kid friendly or people friendly. The jersey shore is for families and shopping on the boardwalk. I won't go in this store if it was the only store on the boardwalk. Customer service I give a complete F for failure. Abrupt rude individuals run this store. The product of junk its not even worth a dollar. It seems to be that the products sitting around and is dry rotted, cheap. It falls apart. Sorry I don't think the boardwalk in Ocean City will appreciate what this store promotes,and how they handle customers. I never come here again.
If you are into rewarding people for bad behavior this is the place for you. Not everyone is suited for customer service under the best circumstances and deciding to open a store in a tourist location is challenging under the best circumstances. The owner of this establishment and the employees are mean, disrespectful, and spiteful and should not be in the service industry. People come from around the world to visit our beautiful beaches and boardwalk and expect to provided, at a minimum, basic customer service. Unfortunately, that expectation will not be met by the owner, manager, employees at this location and they will make zero attempt to even pretend to even try to treat their customers with respect, kindness, compassion, and reasonable accommodation. It would be in the best interest of New Jersey Shore Tourism if this establishment was no longer part of the landscape. Everything has a cost and if you walk through these doors the cost will be your fabulous vacation you spent months planning and cost a fortune will be tarnished by these completely incompetent people. Do NJ and yourself a favor and spend your hard earned money at establishments that want your business enough to train their employees in customer service.
I only gave this 1 star because that was the lowest choice. Owner Jill and Manager Michelle have absolutely zero customer service skills. When I tried to exchange 2 broken bracelets that I had bought two minutes prior her reply was, "all sales are final...sorry". As I stood there in disbelief, she then said "I don't want that two dollars coming out of my pay". WHAT???? You're a manager! Make it right! Plain and simple! After trying to patiently to discuss this with her, I took the store number and vowed to call the owner the next day. The conversation with owner Jill went no better. Big surprise! She talked over me the entire time, lied, and then hung up on me never giving me a chance to speak! Unbelievable! Although I frequented this store often , I will NEVER EVER shop here again. I will gladly pay twice as much for a drink at a neighboring FRIENDLY business. How's that for your paycheck Michelle?
Love this place! Unlike most dollar stores, this one actually sells stuff that is useful! Love the beach picture frames!
This dollar store sells stuff that a normal dollar store or Dollar Tree does not sell. While the selection is not big, the value is high. Things like UV sunglasses for guys and girls or last minute flip flops make this a perfect Boardwalk store. Metal jewelry and toys seem to be higher quality than those that would typically retail elswhere for only a dollar.
The Dollar Store is a US Store based in Ocean City, New Jersey. The Dollar Store is located at 1044 Boardwalk, Ocean City, NJ 08226, USA.
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